Terms & Conditions

Last updated 05/02/2021

Agreement to Terms

The terms and conditions set out in this document constitute as a legally binding agreement made between you (the customer) and Fleur and Glass. The website provides the service for preserving pressed flowers and displaying them in a glass frame as a piece of artwork. You the consumer agree that by accessing the site and / or services you have read, understood and have agreed to be bound by all the Terms and Conditions set out below.

We recommend that you stop using both the website and services supplied by Fleur and Glass if you the customer do not agree with all the Terms and Conditions.

The Terms and Conditions may be reviewed and changed at any given time. The updated version of these Terms and Conditions will be uploaded onto the website once changed. The title will reflect the date of the revision. You the customer are responsible for reviewing these Terms and Conditions to stay informed of updates. Your continuous use of the website and in receiving services from Fleur and Glass represent your acceptance to the Terms and Conditions by Fleur and Glass.

Fleur and Glass may change their website which will reflect changes to their products, users needs or other business priorities. Fleur and Glass website and products are orientated towards customers residing in the United Kingdom only. All customers must be at least 18 years old. If you are under the age of 18 you will not be authorised to register for the site and use the services without any parental permission. All registration information provided by you the customer must be true, accurate, current and complete and relate to you and only you. In the event of any such information changing you will be solely responsible for updating this information by contacting Fleur and Glass on contact@fleurandglass.com. Your log in details will be confidential to you and you must maintain your password to your account.


No part of the site, services or content may be copied, reproduced, republished, uploaded, posted, transmitted, distributed, sold, licensed or otherwise exploited for any commercial purpose without confirmation from Fleur and Glass in writing. If you do wish to use any information, then please express your request to Fleur and Glass on contact@fleurandglass.com.

The content on the site is provided for general information purposes only. It is not intended to amount to any advice on which you should rely on. You must obtain professional or specialist advice before taking any action on the basis of the content on the site. Although the information presented on the site is updated regularly, Fleur and Glass make no representations, warranties or guarantees that the information / content on the site is accurate, complete or up to date.

Site Management

Fleur and Glass monitor the site for any breaches of these Terms and Conditions. Fleur and Glass have the authority to take appropriate legal action against anyone in breach of applicable laws of these Terms and Conditions. Fleur and Glass do not guarantee that the site is free and secure from both bugs and viruses. You will be solely responsible for providing your own virus protection software prior to using the site. Fleur and Glass will not be held accountable or responsible for virus and bug damage to your computer.

Modification and availability of the site

Fleur and Glass have the right to both remove and edit information on the site at any time for any reason without notice provided. Fleur and Glass also have the right to modify and discontinue any services or products offered without any notice offered. Availability of the site and service can not be guaranteed. Fleur and Glass may experience technical difficulties which may result in loss of information, damage or inconvenience caused by your inability to access or use the site. Fleur and Glass hold no responsibility or liability for the above stated.

Disclaimer / Limitation of Liability

The site and services provided by Fleur and Glass are only provided on an available basis only. You agree that by using the site and services will be at your own risk except set out in these Terms and Conditions. Fleur and Glass can not fully guarantee that all information is accurate and complete on the site, errors or omissions in content and for any unauthorised access.

Shop Return Policy

It is recommend that you as the customer familiarise yourself with the policy prior to making a purchase from our website. Returns are an option if you the customer are unsatisfied with the product. In the very unlikely event that you are not 100% satisfied with the product you will have to contact Fleur and Glass within 7 days of receiving your item. If you contact us with a refund request any longer than 7 days of receiving your product, the decision of the refund will be decided by Fleur and Glass only. For a refund to be made, the item being returned must be 100% original and in an unused condition with all original packaging. Unless the item arrived is damaged, you the customer will be charged for the return postage.

For more information please visit the Return Policy here.

Privacy Policy

This privacy notice provides you with information explain how we collect and process your personal data through the use of our website www.fleurandglass.co.uk. It is very important that the information we hold about you is accurate and up to date. With that being said, please let us know if at any time your personal information changes.

In the event you are not happy with any aspect of how we collect and use your personal data we would be grateful that you contact us first if you do have a complaint so that we can try to resolve this for you.

For more information please visit the Privacy Policy here.

Term and Termination

While you are using either the services provided by Fleur and Glass or the site, these Terms and Conditions will remain in place. Fleur and Glass reserve the right to deny access to use of the site and services to any person for any reason.

By visiting the site, you consent to receiving emails and correspondence from Fleur and Glass. You agree to the use of electronic signatures where applicable, contracts, orders and other records and to electronic delivery of notices, policies and records of transactions initiated or completed by Fleur and Glass and through the site. You agree to waive any rights requirements, regulations, rules and other laws where an original signature is required or delivery or retention of non-electronic records, or to payments or the granting of credits by other than electronic means.

These Terms and Conditions set out an agreement between you and Fleur and Glass. There is no joint venture, partnership, employment or any relationship between you and Fleur and Glass as a result of these Terms and Conditions or use of the site or services.

A person who is not party to these Terms and Conditions shall have no right enforcing any of these Terms and Conditions.

Fleur and Glass.

United Kingdom.


Creating beautiful art made from preserved, pressed flowers to provide keepsakes of precious memories. Presented in a stylish frame for your home. Wedding Flowers, Memorial Flowers and Special Occasions.


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